Privacy Policy

1. Introduction

ComfySitsGhana.com (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website and use our services. We operate under Ghana’s Data Protection Act, 2012 (Act 843) and Cybersecurity Act, 2020 (Act 1038) Ministry of Lands Ghana csa.gov.gh.

By using our website, you agree to the collection and use of data as described in this policy.

2. Information We Collect

We may collect both personal and non-personal data, depending on your interaction with our site:

A. Personal Information

Name
Email address
Phone number
Mailing or shipping address
Payment information (credit/debit card details entered via secure payment gateway)

B. Non-Personal Information

IP address
Browser type/version
Pages visited and timestamps
Referring/exit pages
Device and operating system
Cookies and analytics data

3. How We Use Your Information

We use your data to:

Process transactions and facilitate purchases
Communicate about orders, updates, and promotions
Improve site performance and user experience
Prevent fraud and unauthorized activity
Comply with legal obligations
Send marketing communications (if you’ve opted in)

Our usage aligns with Ghana’s data protection principles: lawfulness, purpose limitation, data minimization, transparency, and data security

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

Analyze site traffic and usage (e.g., via Google Analytics)
Maintain user sessions and preferences

You may disable cookies via your browser settings, but some site functionalities may be impaired.

5. Disclosure of Information

We may share your information with:

Service providers (e.g., payment processors, delivery partners)—only what’s needed to perform their service
Legal authorities, if required by law or under legal processes
Business transfers, if we restructure or sell our business; the new entity must continue respecting your privacy

We will never sell your personal data to third parties for marketing purposes without your explicit consent.

6. Data Security and Retention

We implement robust security measures—such as SSL encryption, firewalls, and restricted access—to protect your personal data. However, no system is 100% secure.

We retain personal information as long as necessary for the purposes stated here or to comply with legal obligations.

7. Your Rights Under Ghanaian Law

Under the Data Protection Act, 2012 (Act 843), you have the right to:

Be informed of data processing purposes
Access your personal data
Correct or update inaccurate data
Request deletion or blocking of data, where applicable
Object to processing for marketing purposes
Lodge a complaint with the Data Protection Commission (DPC) if you believe your rights have been violated

To exercise these rights, contact us using the details below.

8. Third-Party Websites

Our site may link to external websites (e.g., social media, payment platforms). We are not responsible for their privacy policies or content — we encourage you to review their own policies.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant updates will be posted here with a revised effective date.

10. Contact Us

For any questions about this policy or to exercise your data rights, contact us at:

You may also reach out to the Data Protection Commission, Ghana for further concerns.

Consent

By using ComfySitsGhana.com, you consent to this Privacy Policy and its terms. If you disagree, please refrain from using our site.